FAQ

General Questions

What is Pincbox?
Pincbox is a monthly subscription panty service. Each month you will receive two fun and sexy panties to spice up your panty drawer!

How does Pincbox work?
It’s simple. Choose your style. Choose your plan. Receive your Pincbox.

Can I give Pincbox as a gift?
Of course! We believe in sharing the wealth. Choose the “Give Frisky” option on our homepage.

When will I receive my Frisky Britches?
We ship out on the first of each month! So be on the lookout for your Frisky Britches in the mail at the beginning of each month. For example: if you sign up anytime between January 1 and 31, your Frisky Britches will ship on February 1. Always feel free to contact us with any questions about this!

<u>Billing Questions</u>

What am I getting for my money?
Two fun and sexy panties from brands you love.

Can I cancel my subscription?
We hate to see you go but you are not locked into anything. You can cancel at anytime. Please make sure to cancel before the 15th of the month to ensure you are not billed for the next cycle.

Can I change my style preference or size selection?
Yes, just make the updates to your profile. Changes will take effect the following month.

When will I be charged?
You will be charged on the 15th of every month.

Are there discounts for paying for the whole year up front?
You betcha! You get one month FREE if you sign up for a year.

Do I have to pay shipping or a fee to join?
Shipping is FREE. YAY! And there are no fees to join. Double YAY!

Other Questions

Can I return my Pincbox panties?
Unfortunately we cannot accept returns on Frisky Britches panties due to the intimate nature of the products. However, feedback is important so please reach out if you ever have any issues!

What size am I?
Consult our sizing chart below to make sure you are getting your right size.
    Small  Medium  Large
Waist  23-25”  26-28”  28-30”
Hips   33-36”  37-39”  40-42”

Care instructions

The nature of many of our panties are delicate and we recommend washing on a gentle cycle in cool water and air drying. Also to protect from snags and undue stress please place it in a wash-bag when washing with other items.